Digital products · experiences · learning · systems

Thirty years of making digital things.

Still learning how to make them better. I work across digital products, experiences, learning and systems, usually where the problem crosses more than one of those boundaries.

View the workRead the practice
  • 15+years designing digital learning across education, aviation and workplace wellbeing
  • 6years inside the Civil Aviation Safety Authority
  • 2×Diamond Awards, Best eLearning Project, LearnX 2024
  • 60+Storyline courses rebuilt during the Connect & Learn migration

Independent Schools Queensland · Civil Aviation Safety Authority · TAFE Queensland · Corporate Yoga Australia

Selected work

Different periods. Different disciplines. Work that can still be examined.

Wellbeing Studio shows contemporary product and service work. ISQ shows platform and production systems. CASA shows regulated professional learning. TAFE Pathways preserves historical interaction work without pretending old work is new work.

Wellbeing Studio member home page showing a seasonal program hero and a monthly focus article card.
Source state · live StudioThe member experience already in use before the 2027 product reframe. Shown as the starting condition, not as the future-state design.
3 Decisions3 Evidence views
  1. 01 · Contextual entryDesigning entry around moments in the working day
  2. 02 · Product reframeFrom content portal to connected wellbeing service
  3. 03 · Production implementationTaking R U OK? Day through a production vertical slice

Corporate Yoga Australia · 2026–27

From a content portal towards a connected wellbeing service.

The 2027 redesign starts with situations in the working day rather than a library taxonomy. Entry, live experiences, continuity and production proof are being treated as one connected product problem.

Enter the Wellbeing Studio Project
1 Decision1 Evidence view
  1. 01 · Platform and content concurrencyDesigning the platform and course rebuild as one system

Independent Schools Queensland · 2024

One term. A platform migration and a course rebuild at once.

Connect & Learn moved platforms while more than sixty Storyline courses were rebuilt in parallel. The evidence focuses on why platform, learning architecture, content estate and operations could not be serial hand-offs.

3months
Engagement
60+courses
Rebuilt in parallel
2×
Diamond Awards, LearnX 2024
Enter the Connect & Learn Project
A Flight Examiner Rating course diagram mapping the Civil Aviation Act through regulations, orders, Part 61 licensing, the Manual of Standards and the Flight Examiner Handbook.
Recovered course screen · CASAThe regulatory hierarchy used inside the Flight Examiner Rating course to make governing instruments visible as a connected structure.
1 Decision1 Evidence view
  1. 01 · Assessment reasoningDesigning for examiner judgement rather than recall

Civil Aviation Safety Authority · 2015–21

Flight Examiner Rating

Learning for people whose job is assessing other people.

The Flight Examiner Rating work shows learning designed around professional judgement, regulatory structure and assessment reasoning, with recovered course evidence available for inspection.

Enter the Flight Examiner Rating Project
A wireframe flow diagram of the Pathways tool showing an entry screen, a central hub and grouped screen clusters connected around several exploration modes.
Historical artefact · 2015The original non-linear hub structure for facilitator-led Pathways sessions. It is preserved as historical evidence rather than redrawn as a contemporary interface.

TAFE Queensland SkillsTech · 2015

Historical evidence

Technology designed to give a careers adviser more ways to talk.

Pathways used Storyline as a non-linear shared exploration environment for Years 8–9 school sessions. Its original interface remains historical evidence while the contemporary analysis corrects the earlier portfolio interpretation.

1 Decision1 Evidence view
  1. 01 · Facilitated explorationDesigning technology to support a conversation, not replace it
Enter the SkillsTech Pathways Project

Practice

The work changes scale. The responsibility does not.

Across these projects the work moves between product strategy, experience architecture, learning design, interaction, platforms, production and implementation.

Practice is where the recurring patterns are interpreted: how problems are framed, decisions are made, systems are shaped and the work is carried through to something usable.

Read the practice
Glenn Hammond at his desk, in profile.

The practice

Frame. Shape. Make. Evidence.

Show the thinking. Show the making. Show the evidence. I work across product strategy, experience architecture, learning design, visual design, media, platforms and implementation; the useful boundary is the point where the problem is genuinely solved.

I care about the point where a good idea has to survive contact with real users, real platforms and real production constraints. That is why the work here includes both the decisions and the things that were made.

How the practice works

Start with the problem, not the service label.

If you recognise something in the work, describe what is happening. A few sentences is enough to start a useful conversation.

Contact Glenn

I read every enquiry myself and reply within 24 hours.

Or write directly: glenn@glennhammond.com